Introduction: - MSP (or managed service providers) manages the IT support, technical infrastructure and network monitoring within the business to supervise work activities, processes, governance and security through active administration on the customer premises or in the hosting data centres or a third party data centre.
Without applying the MSP Marketing formula, there is a huge chance of missing out on further business opportunities; you fail to get recurring revenue and growth, as it reduces risks as you always have a managed service to monitor the network, update data and handle maintenance tasks.
An MSP can manage a variety of non-customer-facing operational duties that are vital to a company's success. Numerous firms outsource operational tasks, and the following are some of the most common business areas that are outsourced to a managed service provider:
Sourcing and procurement.
To gain a competitive edge in your targetted market, you must employ MSP marketing ideas to help you generate prospects, nurture the sales funnel, and get higher conversion rates.
5 Simple MSP Marketing Ideas
The sales and marketing teams must employ certain strategies to generate prospective new MSP leads. The following are a few of them:
1. Build an Organised MSP Marketing Plan: -
Whether doing business or a professional job, your progress will not be possible without a proper work plan. Therefore, marketing services (MSPs) must begin with a well-written marketing plan. Much has changed in the MSP marketing sector compared to previous years, while some basic strategies remain the same.
Video marketing for MSPs is important, but you do not need to invest huge amounts to get success. Podcasting or interviewing prospective clients is one of the best ways to get higher success; simultaneously, you do not need to worry regarding what maturity stage is the marketing plan; you can offer a break or fix services to make a comeback even if you do not succeed in the initial marketing phase.
The MSP Plans draft all the needed marketing solutions you need to prioritise to restart, which has a significant role in every work area.
If anyone has a documented plan regarding their work, it will be very fruitful because the whole work will progress step by step.
Marketers must outline a business plan in MSP or managed service provider business with clear directions from start to end. Writing down plans and making a to-do- list allows the team to focus systematically on their work.
You need to create plans for the targeted audiences, write down the processes your team will apply, and the ultimate step will help you stand out from your competitors. Such essential steps must be mentioned in the plan.
2. Design Creative Videos: -
If an MSP marketing company wishes to set its position strong in the competition, then creating interesting short videos is the most effective way. Most youngsters don't like to read extensive content. So, to acquire more leads, create short videos, not more than 7 minutes play, on MSP. Create a video that can portray your thought, goals, missions, inspirations, and future planning for your business.
These days no one wants to watch lengthy videos. So, try to make a shorter but more influential video that can hit your visitor's mind.
3. Spend More on Social Media Promotions: -
Billions of people spend hours on social media platforms daily interacting with others, or they use the forum to remain in touch with friends. As a result, social media forums can be employed to generate MSP prospects to promote an MSP firm.
You need to post marketing content, emails/messages, and newsletters or make new launch-related announcements on the platform, and then you invite clients to follow your social media updates. You need to make compelling posts to impress the clients, who may share your message with their friends and family or send queries to know more about your offers. In this manner, you'll be able to attract more visitors, who may turn into leads.
Aside from that, you'll need to plan face-to-face business meetings, seminars, and quizzes.
4. A Strong Content Will Attract More Clients: -
What will your visitors see on your website if you don't have valuable content? First, you need to concentrate on creating high-quality MSP marketing content. The content should summarise the organisation's profile, product details, service availability, the owner's inspiration, and future expectations.
The MSP marketing team must create appropriate material to boost their clients' interest. You need to target the client's pain points and discuss the most searched content to resolve any issues, as the client is only concerned with how your brand will benefit them.
5. Arrange Competitions and Give Prizes: -
People like to participate in consumer contests, where they may get an opportunity to win exciting prizes and gift vouchers. It can be an entertaining event for the customers if you arrange quiz competitions at a club, public meeting forum, or your organisation's premises or announce it on social media sites.
You can invite clients on your list and request them to invite their friends to the event. It is one of the most promising marketing ideas for any MSP firm.
What Does MSP Stand for In Marketing?
As time changed, the method of doing business transformed. Many strategies that yielded results in the past decades work no more. But in this digitalised world, referrals from clients still work. It helps to get reliable new leads, and you can integrate it with the MSPs IT services, where you can work with thousands of MSPs across various regions to get more leads and more clients.
You can close the loop with new business as you properly execute Managed Service Provider marketing strategies to draw buyers and guide them to the sales process.
Managed service provider marketing format is widely adopted across regions as you can achieve new prospects in a planned and organised manner.
Some MSPs assume there is no difference between marketing and sales implementations, but it is not true. A marketing plan comes first, and after applying marketing strategies, several business campaigns, and online or face-to-face seminars, when leads show interest, they can be nurtured by the marketing team and given to the sales and managed IT service providers.
Next, the marketing team arranges appointments to nurture qualified leads to turn them into prospects. Also, the marketing team plays an effective role in accelerating the sales cycle.
What Is the MSP Model?
An MSP or managed service provider is an organisation that helps its customers manage their IT services. The MSP service is based on a subscription model that is employed on a proactive basis.
Consequently, MSP's business model is different from other business organisations.
MSP's model of business has several modes of pricing for its clients. Invoicing method of MSP works on three factors - it can be based on per-user, per device, or an extensive pricing structure. In addition, MSP's business model gives the clients two types of benefits: First, they offer full technical support and reduce the burden of continuous checking and adaption.
Wherever an organisation requires upgrading or fixing an issue, MSP handles it. After resolving the issue, MSP charges the company according to work required in troubleshooting. The second business model is subscription-based, as the organisation pays a monthly subscription amount to the MSP.
If any issues arise during the subscription period, MSP can fix those issues free of charge. There can be two subscription types - per hour and device basis.
Now a day, many small and medium organisations rely on the MSP business model, as it is less expensive than hiring an IT team to handle unforeseen technical issues.
What Is the MSP Marketing Formula?
One approach is to think of online marketing as a "marketing" loop in which all your methods interact, support, and drive your message forward. Your marketing plan should offer results once you have executed the methods; the strategies are in place and running. This is how it may work:
The website SEO research reveals what potential customers are looking for.
These insights drive the content development team to share content on social media (blogs, email, and social media), driving traffic back to your site. Your SEO data analysis shows which themes are of interest, allowing you to deliver more information about what your audience is interested in. Then your content is shared on social media platforms through blogs and emails to generate online traffic.
What Are the Most Effective MSP Marketing Campaigns?
MSP marketing providers often fail to boost the number of clients due to a lack of experience, resulting in poor engagement with the audience. To boost your skills, you need to know certain basic tips. First, though it is old-fashioned, you should use email marketing to tell the customer about your deals.
It is a low-cost method of improving sales to your current client base. The process requires minimal effort and investments from the company's side. You must redesign emails and update content before sending them to the customers. As a result, it increases the chance of getting buyers.
You can make regular posts on social media groups to inform visitors about your offers. Use the platform to distribute brochures, industry news, and offers your audience would want to read. Also, add audio videos and hashtags to build credibility and generate sales leads.
You can use the latest tools to assess the response to your social media ads. You can actively generate new customers through referral discounts and referral events.
Every company needs a story that tells people what their motives are. Show that your products can reform their lifestyles differently as you persuade them to buy your products.
What Is the Difference Between Managed Services and Professional Services?
Managed services allow a company to look after various IT problems regularly. It helps the company find ways to lower the cost of IT operations. The team of IT experts can work all the time without any contract. On the other hand, professionals resolve problems and also manage data security.
Such services have certain drawbacks; you must understand what your company wants before choosing either. Managed services are the best solution for small issues, but you should go for professional services for new system installations.
The reason why companies go for managed services is that it offers workflow management. So, for example, if there are certain loopholes in the software that the company uses, in that case, you may want to have a regular analysis of the systems, and this service is ideal for regulating it.
With the help of professional service, your team can efficiently examine immediate problems. Additional help can save your company from the loss of crucial data. In addition, the expert team can anticipate how certain issues can disrupt your business anytime in future and help to avoid them.
How Much Cost of MSP Services?
Besides these, every group of companies uses certain specific technology. The service providers will check the specifications of the technologies to fix the price.
You will have to pay more if you want to hire a reputed MSP marketing company. Depending on the type of service, you can determine how quickly you can get the solution for your problems. You may require facilities to transport technical support, devices or data to the experts.
Nowadays, companies get ratings online, and the more ratings' your company has, the more you will have to pay for certain MSP marketing activities.
How do MSP Sales Differ from MSP Marketing?
A strong sales strategy can change your business for a short period, as you can experience instant outcomes. But on the other hand, the MSP marketing formula can impact your business for many years. This is because it can change the complete functioning of the organisation.
A salesman only thinks about how they can convince one customer or a fixed group of customers simultaneously. Once the sale is over, there is no more responsibility. On the other hand, a marketer tries to improve the client's experience with the brand to get repeat buyers for generations.
MSP marketers must push themselves to design techniques that will allow them to maintain a consistent success rate. Marketing plans for MSPs must include - how to find new potential clients and where to find them. Clients should not only be attracted to sales and marketing proposals.
Still, they should know about the MSP's ability to provide high-quality IT Services that help the firm retain buyers, as only by interacting with clients in more unique ways will you be able to build a strong long-term bond with them.